Policies

Please find below some useful documents for you to download:-

AHP Access to Information Policy APR 04

(Size: 116 Kbytes)
The purpose of this policy it to ensure that Aberdeenshire Housing Partnership complies with the principles of the Freedom of Information Act (Scotland) 2002.

AHP Anti Fraud

(Size: 116 Kbytes)
This policy is intended to assist the development and operation of controls that will aid in the detection and prevention of fraud against Aberdeenshire Housing Partnership.

AHP Anti Social MAY 06

(Size: 107 Kbytes)
Aberdeenshire Housing Partnership believes that effective and efficient management of anti social behaviour is vital to our success to maintain strong, safe and attractive communities.

AHP Code of Conduct FEB 05

(Size: 129 Kbytes)
This Code of Conduct includes the legal requirements (from Schedule 7 of the Housing (Scotland) Act 2001), and goes beyond these.

AHP Estate Management Policy MAR 05

(Size: 87 Kbytes)
Aberdeenshire Housing Partnership recognises that Estate Management is a vital part of our housing management role as a landlord and is a particularly important service for all our residents.

AHP Harassment of Minorities Policy Apr 06

(Size: 108 Kbytes)
Aberdeenshire Housing Partnership recognises that harassment of minorities is a potential threat to the peace and security of our tenants and the wider community.

AHP Heating Safety Policy JAN 06

(Size: 76 Kbytes)
Aberdeenshire Housing Partnership recognises that Heating Safety is a vital part of our housing management role as a landlord and is particularly important for the safety of all our residents, staff and contractors.

Allocations Policy

(Size: 135 Kbytes)
Aberdeenshire Housing Partnership recognises that allocating our properties is a vital part of our housing management role as a landlord and is a particularly important service for all our residents.

Complaints Policy

(Size: 99 Kbytes)
Aberdeenshire Housing Partnership aims to provide a first class service. There will however be occasions when Tenants or others may wish to complain about the level of service they receive.

Data Protection

(Size: 104 Kbytes)
The purpose of this policy it to ensure that Aberdeenshire Housing Partnership complies with the principles of data protection outlined in the Data Protection Act.

Disclosure 2006

(Size: 83 Kbytes)
Aberdeenshire Housing Partnership takes very seriously its role in protecting its tenants and service users and the integrity of the organisation in delivering its range of services.

Equality and Diversity 2005

(Size: 82 Kbytes)
This policy reflects Aberdeenshire Housing Partnership to commitment to ensuring and promoting diversity and equality of opportunity in housing, employment and provision of services for all people within its range of work.

Gifts and Hospitality 2005

(Size: 76 Kbytes)
The principle of integrity requires that Board members and staff should not place themselves under obligation that might influence, or be perceived to influence, the conduct of their duties.

Maintenance

(Size: 163 Kbytes)
Aberdeenshire Housing Partnership (AHP) seeks to provide high quality affordable housing and great care is taken in the design and construction of its new build properties to ensure that tenants enjoy the benefits of a modern, well-constructed house.

Recruitment Selection and Retention

(Size: 131 Kbytes)
Aberdeenshire Housing Partnership believes that the effective recruitment, selection and retention of excellent staff is central and crucial to the successful functioning of the Partnership.

Relationships with other Organisations Policy

(Size: 76 Kbytes)
The aim of the policy is to ensure that Aberdeenshire Housing Partnership continues to work within an explicit framework that will support all of its professional work.

Rent Arrears Policy

(Size: 122 Kbytes)
Aberdeenshire Housing Partnership believes that effective and efficient management of rent arrears is vital to the successful functioning of the company.

Service Charges

(Size: 63 Kbytes)
Aberdeenshire Housing Partnership will operate an effective and efficient management in applying service charges. Service charges are necessary where the costs of the items concerned are not covered by the rent.

Tenant Consultation

(Size: 71 Kbytes)
AHP commits to ensuring that tenants have a meaningful role in the development and operation of services provided now and in the future.

Voids Policy

(Size: 259 Kbytes)
Aberdeenshire Housing Partnership (AHP) is a registered charity established in 1999 with New Housing Partnership Funding and registered with Communities Scotland.

Whistleblowing

(Size: 75 Kbytes)
This policy is intended to cover staff, Board, consultants or contractors working with us. If you are a tenant, member of the public or other service user, you should raise any concerns that would normally be called Whistleblowing directly with the Chief Executive/Chair of the Board, or in writing to us.


For further data sheets please see .