Osprey (formally AHP and MHP) constantly strives to improve and develop its services and we see tenant participation as an essential tool in helping the organisation to become more efficient, accountable and responsive to changing needs.
Effective tenant participation can lead to better and more responsive management and this will help inform decisions about improving service delivery and providing value for money.
Osprey have a Tenant Participation Strategy, however this is currently under review and will be available shortly.
As a tenant of Osprey you have the right to apply for the following -
- Be a Governing Body member
- Be a member of OTRA formally known as MAHPTA
- Participate in Tenant events - held annually in different venues in Aberdeenshire and Moray
Osprey Tenants and Residents Association (OTRA) formally known as MAHPTA
OTRA are a Registered Tenant Organisation (RTO) which operates for Osprey tenants in the Aberdeenshire and Moray Areas. Essentially this is a group of tenants who are interested in Tenant Participation and meet on a regular basis throughout the year to help set the agenda for participation and address on-going issues which require discussion, debate and consultation.
Any tenant can join OTRA and the views of members are recognised as sample opinions of the general population of our tenants. Every effort will be made to expand the base of OTRA membership and engagement with under- represented groups is particularly sought.
OTRA are pleased to be active members of North East Tenants Residents and Landlords Together (NETRALT). This is a partnership of social landlords working with tenants and residents to increase engagement throughout the North East. NETRALT received the Runner Up Award for TPAS Tenant Participation Champion of the Year 2013. More information on their activities and how to get involved via their facebook page - https://www.facebook.com/Netralt
OTRA members will receive training and guidance to fulfil their role. If you wish to become a member of OTRA please contact the group direct on firstname.lastname@example.org.
Tenants wishing to raise a matter for the attention of the Panel can do so by contacting the Osprey office. Staff there will direct their query or comments to the Chairperson on the Panel.
Governing Body Membership
As a tenant of Osprey you are also entitled to apply to become a Governing Body member of Osprey. There are a variety of ways that you can participate in the running of the organisation, and if you are interested you should Contact Us for more information.