Class 1: About Osprey Housing
Information about Osprey Housing Ltd, who we are, where to find us, how to contact us, how we are managed and our external relations.
Descriptions of Who We Are | |
---|---|
Mission Statement | Mission Statement |
Vision | Vision |
Values | Values |
Corporate Objectives | Corporate Objectives |
Area(s) of operation | Business Plan |
Key activities; strategic/corporate plan(s) | Business Plan |
Business plan (or summary) | Business Plan |
Customer code/charter | Customer code/charter |
Location and opening arrangements | |
---|---|
Address | Address |
Telephone number and e-mail address for general Enquiries (and dedicated lines where appropriate) |
Enquires |
Opening times | Opening Times |
Local/area office contact details | Contact Details |
Contact details for making a complaint | Complaints |
Information relating to Freedom of Information | |
---|---|
Publication Scheme & Guide for information | Publication Scheme |
Charging schedule for published information | Charging Schedule |
Contact details and advice on making an FOI | Online - FOI Request |
Freedom of information policies and procedures | FOI Policy & Procedures |
Charging schedule for environmental information provided in response to requests made under EIRs |
Guide to Information |
About our Board of Directors | |
---|---|
Names/Professional biographical details | Names/Professional biographical details |
When they became a Board Member | When |
When they became an office bearer | Office bearer |
Description of the Role of the Board of Directors | Schedule of Delegated Authority |
Governance structure chart (including sub-committees and working groups) | Governance Structure Chart |
Remits for Board of Directors and any sub-committees | Schedule of Delegated Authority |
How to Become part of the Board of Directors | How to become part of the Board of Directors |
About our Staff | |
---|---|
List of Staff | List/Contact Details |
Organisational structure | Organisational Structure |
Governance Documents and Corporate Policies | |
---|---|
Rules/articles |
Articles of Association |
Standing Orders | Standing Orders |
Membership policy | Not Applicable |
Code of conduct for staff | Code of Conduct Staff |
Board of Directors | Code of Conduct Board of Directors |
Entitlements payments and benefits policy (or equivalent, including arrangements for payments for expenses and subsistence | Entitlements Payments & Benefits |
Register of interests | On Request |
Equality and Diversity | Equality and Diversity Policy |
Health and safety policy | Health and Safety |
Sustainability policy | Sustainability Strategy |
Relationship with Regulators | |
---|---|
Engagement plan with Scottish housing regulator | Engagement Plan |
Assurance statement | Assurance Statement |
Annual return on Charter submission to SHR | ARC Submission |
Financial returns to SHR | Accounts |
Charter reports to tenants | Charter Report |
Internal and External audit arrangements | Internal & External Audit |
Also See
- Class 1 - About Osprey Housing
- Class 2 - How We Deliver Our Functions and Services
- Class 3 - How We Take Decisions and What We Have Decided
- Class 4 - What We Spend and How We Spend It
- Class 5 - How We Manage Our Human, Physical and Information Resources
- Class 6 - How We Procure Services From External Providers
- Class 7 - How We Are Performing
- Class 8 - Not Applicable
- Class 9 - Not Applicable