How to Report a Repair
During normal office hours report a repair by;
- Calling our Customer Services team at Westhill 01224 548001
- Emailing our Repairs inbox at repairs@ospreyhousing.org.uk
- Using our online repair report form.
Office Opening Hours
Westhill
9am - 5pm (Monday - Thursday)
9am - 4pm (Friday)
Emergency Out of Hours Service
If you experience an emergency repair situation out with our office opening hours please call the emergency repair line on: 01224 548030
What is an emergency?
Examples include:- complete loss of power
- complete loss of heating and hot water
- insecure property
- structurally unsafe building
- isolate/make safe electrics or damaged ceiling after severe water penetration
- attendance to smoke detector or carbon monoxide activation