Christians Against Poverty (CAP) provides free debt help in your home. We will give you a listening ear in the privacy of your own home and provide a real solution to your debts. CAP will put together a budget for you, will negotiate affordable payments with your creditors, set up a payment distribution plan and offer you a debt solution that meets your situation. CAP will stay with you until you are debt free, renegotiating with creditors when necessary.
Debt help is provided in Deeside (Drumoak, Banchory, Aboyne, Ballater, Braemar and all the villages), Aberdeen, Ellon, Inverurie and Stonehaven.
Please phone 0800 328 0006 to book an appointment
Website: capdebthelp.org
For more articles please visit our News and Events section.
Information from the Scottish Housing Regulator
Add your voice, help us improve services...
Would you like to help improve social landlord services in Scotland?
The National Panel is one of the ways that the Scottish Housing Regulator can hear what people think and make sure they focus on the important things.
Panel members are asked for their views on a range of issues affecting people who use social landlord services. You will receive occasional surveys, information updates and invites to take part in other feedback exercises.
Participation is always optional, and you can leave at any time.
The Regulator wants to include as many different voices on the Panel as possible, including people who are not involved in other ways of giving views on landlord services (most members are not part of local tenant forums). Members include Council and Housing Association tenants, people who are using or have used homeless services, home owners who receive factoring or common repairs from a social landlord, and people living on social rented Gypsy/Traveller sites.
Online at www.smartsurvey.co.uk/s/shr-panel/
Call Engage Scotland (who manage the Panel) on 0800 433 7212
Request a printed form by email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0800 433 7212
Scottish Housing Regulator National Panel - Add Your Voice Poster (PDF)
For more articles please visit our News and Events section.
The Regulator wants to include as many different voices on the Panel as possible, including people who are not involved in other ways of giving views on landlord services (most members are not part of local tenant forums). Members include Council and Housing Association tenants, people who are using or have used homeless services, home owners who receive factoring or common repairs from a social landlord, and people living on social rented Gypsy/Traveller sites.
For more information please download the SHR National Panel Promotion Pack (PDF).
For more articles please visit our News and Events section.
The Osprey Housing and Osprey Housing Moray office will be closed on Friday the 21st of December as of 16:00.
The office will re-open at 9am on Thursday 3rd of January.
If you are a Osprey Housing tenant and you need to report a repairs emergency during the office closure please contact our Out of Hours Emergency number:01224 548030.
If you are a Osprey Housing Moray tenant and you need to report a repairs emergency during the office closure please contact our Out of Hours Emergency number: 01224 548030.
All non emergency repairs should be reported by e-mail to:
This email address is being protected from spambots. You need JavaScript enabled to view it. and will be dealt with on our return.
For more articles please visit our News and Events section.
Osprey Housing Group has signed up to a UK-wide multi agency pledge to help combat domestic abuse. The Make a Stand campaign has been developed by the Chartered Institute of Housing (CIH) in partnership with Women’s Aid and the Domestic Abuse Housing Alliance. Its aim is to encourage housing organisations to make a commitment to support people experiencing domestic abuse.
Osprey’s Governing Body has now ratified the decision to commit to the four key components of the pledge, namely: to embed a policy to support tenants affected by domestic abuse; to ensure local and national support services are widely publicised to tenants and staff; to put in place a suitable HR policy to support members of staff experiencing domestic abuse and to appoint an in-house champion at a senior level to oversee the project.
Osprey Chief Executive, Glenn Adcook, said: “This is an important issue as the true scale of the problem is difficult to gauge, so many cases of domestic abuse go unreported.
“The Make a Stand pledge is a way for housing organisations to support tenants who may be experiencing problems and we are delighted to commit to this initiative.”
Housing Services Manager, Stacy Angus, has been appointed as Osprey’s staff champion for the initiative. She said: “The home should provide a safe and secure environment, but sadly for some this is not the case. As housing professionals out in the community we want to ensure our staff are equipped and committed to supporting those in this situation”.
“We are rolling out a programme of training for all staff to raise awareness and embed a pro-active culture towards dealing with Domestic Abuse. A new HR policy has also been approved by our Governing Body to align the support offered to tenants is also available to staff.”
Osprey’s involvement has been welcomed by Callum Chomczuk, National Director of CIH Scotland: “I am really pleased that Osprey Housing has signed up to our Make a Stand campaign. Every year there are almost 60,000 reported incidents of domestic abuse in Scotland and we know that domestic abuse is one of the main causes of homelessness amongst women.
"This campaign gives all housing organisations the chance to sign up to four key commitments which could make a real difference to tenants experiencing domestic abuse. Victims of domestic abuse - like all of us - rely on housing and the housing sector, including this commitment from Osprey, can help to ensure that tenants are able to live their lives free from fear and abuse.”
The latest Scottish Government figures for Aberdeen City, Aberdeenshire and Moray show over 4,700 recorded incidents of domestic abuse in 2016/17.
For more articles please visit our News and Events section.
We are pleased to publish our Tenants Report on the Annual Return on the Charter covering the performance on all aspects of our services for the 2017-18 financial year.
Osprey Tenants and Residents Association (OTRA) worked alongside The Group to produce this report and are pleased to present this to tenants with their Tick of Approval.
If you would like a hard copy of the report please contact our Customer Service Team on 01224 548000 or via e-mail This email address is being protected from spambots. You need JavaScript enabled to view it..
Download our Tenant Report 2018 (PDF).
For more articles please visit our News and Events section.
After successfully taking part for the past 2 years, Osprey Housing and Osprey Moray are again participating in Northsound and Moray Firth Radio’s Cash for Kids, Mission Christmas campaign.
Last year we brought Christmas magic into the lives of 47 local children who were at risk of waking up to nothing on Christmas morning.
This year we doing more to help out as both Westhill and Lossiemouth offices are registered drop off points for gifts.
If you would like to donate new, unwrapped gifts for children from birth to 18 years old then these can be either dropped off at the offices or contact your housing officer.
We will be accepting donations until Friday 7th December.
If you would like to nominate children to receive a gift then please contact your housing officer. Applications will be accepted until Thursday 22nd November 2018.
For more articles please visit our News and Events section.
We have a garage available to rent.
The details are:
Please contact Catriona at Osprey Housing Moray on 01343 811932 This email address is being protected from spambots. You need JavaScript enabled to view it..
For more articles please visit our News and Events section.
Building on the achievements of recent years and the strong reputations of Osprey Housing and Osprey Housing Moray, the Osprey Group is working hard to position itself as a dynamic force in housing in North East Scotland. We own and manage nearly 1800 properties throughout Aberdeenshire, Aberdeen City and Moray Council areas. Our vision is to make a difference to the people we serve by providing high quality housing that is affordable and sustainable with services to match.
Our Governing Body and Organisation are focused on:
The Governing Body plays a vital role in shaping our future and we are now looking to recruit new non-executive independent Governing Body Members with the expertise to help us achieve these goals.
What is a Governing Body and what does it do: Our Governing Bodies are made up of independent members with a range of experiences and expertise including tenant representatives whose key responsibilities incorporate setting and approving our overall strategy and direction, monitoring performance, approving budget and annual accounts from a strategic level, approving large contracts and tenders, and building excellent relationships with our tenants and partners. We are looking to strengthen and increase our membership.
We would especially welcome candidates with experience in one or more of the following:
The positions are unremunerated however travel and expenses will be reimbursed; training and development are also part of the offer. Informal Chat: If you wish to have an initial chat with our CEO about the organisation, the position and how you can help us to make a difference every day, please phone Glenn Adcook on 01224 548000
How to Apply: Please send your C.V. and a statement summarising your skills and experience, why you are interested in becoming a Board Member for Osprey Housing and why you are suitable for this role. E-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or send a hard copy to: Clare Ruxton, Corporate Services Manager, 22 Abercrombie Court, Arnhall Business Park, Westhill, Aberdeenshire, AB32 6FE.
For more articles please visit our News and Events section.
For further details please download Osprey Housing - Governing Body Member Recruitment Pack (PDF) or call 01224 548000 for an information pack.
Osprey are always developing new ways to make it easier for tenants to engage in our consultation processes - this year we are running a series of face to face events across Aberdeen City, Aberdeenshire and Moray. We are aware not all tenants can come along, and by producing this short video abbreviating the presentation we hope that all tenants have access to learning more about Ospreys Business Plan and the process we go through when reviewing rents. After viewing the presentation we welcome you to share your views via a short three question survey.
Tenants views are very important to us and we welcome your feedback.
Have your say and get involved!
For more articles please visit our News and Events section.
Copyright © 2025 Osprey Housing. All rights reserved.
Our site uses cookies. If you are not happy about that, please hit the back button.
